Your BLA Distribution 8Plus2 Support Program for Humminbird

We take our role as Humminbird’s agent for Australia, New Zealand and the Asia Pacific region very seriously and as such we provide you and your C-tick approved product (Product) with the BLA Distribution 8Plus2 Support Program.

What this means is that the product that you have purchased is covered by a 2 year manufacturer’s Warranty and 8 years of Service, all supported from the Service Centre located at our head office in Australia.

BLA Distribution 8Plus2 Warranty Details

BLA Distribution (BLA) will:

  1. Within 2 years from the date of purchase, BLA Distribution will (at its discretion) either replace or repair any faulty or defective product at no cost to the consumer or provide a refund of the amount paid for the Product. This may include the use of refurbished units or parts and where the unit has been sold through an authorised Humminbird Stockist the refund will be returned through the point of purchase rather than directly from BLA Distribution to the purchaser.
  2. Within 2 to 8 years from the date of purchase, BLA Distribution will assist with repairing the Product for a nominated service fee depending on the fault. All fees will be quoted prior to work being performed.

Conditions of BLA Distribution 8Plus2 warranty:

– The consumer will always be required to provide proof of purchase when making a warranty claim. Warranty applies to original purchaser only.
– BLA Distribution is not liable for any consequential loss in relation to the Product.
– The consumer must bear the costs of returning the Product to BLA Distribution & potentially to Humminbird USA if required by BLA Distribution.
– BLA Distribution is not liable for any costs incurred in the removal or (re)installation of any Product.
– If no fault is found with the Product, then the consumer may be charged a service fee.
– The BLA Distribution 8Plus2 support program covers Humminbird units from the original date of first purchase from an authorised dealer only.
– The BLA Distribution 8Plus2 warranty/service agreement only covers Humminbird units that are marked as being C-Tick Approved. Units marked with the C-Tick are units that were imported by BLA Distribution for sale within Australia, New Zealand and the Asia Pacific Region.
– BLA Distribution will not be held accountable for loss of information or problems arising from software that has been downloaded and installed by the consumer. Any service required to re-install software or re-set Humminbird units that have had software incorrectly installed will be carried out at the expense of the consumer after they are provided a quote to perform this service.
– Units that are repaired during the service period (outside of the two year manufacturer’s warranty) will be covered by a 90 day parts and labour warranty.

BLA Distribution will endeavour to complete any service work, whether within or outside of the 2 year manufacturer’s warranty, within 72 hours (during business days) of receipt of the Product at its service centre (Brisbane, Australia). However, if a fix for any issue is not able to be identified within Australia it may be necessary for Humminbird USA to inspect the unit to assess the eligibility for return. BLA Distribution will endeavour to procure such assessment within a reasonable timeframe.

To the extent permitted by the laws of Australia and each of its States and Territories, this warranty is given in exchange for any other rights you may have against BLA Distribution whether at law, in tort, in equity or under statute.

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Exclusive to Australia, New Zealand and the Asia Pacific Region

• 8 Year Service Support

• 2 Year Warranty + 1 Extra Year Warranty if purchased from Pro Store

• Free Software Downloads

• Australian Based Service 

Always retain your proof of purchase.

Register your Humminbird® product straight away to ensure easy access to 2 years manufacturer’s warranty, 8 years of service support and software updates for your Humminbird® unit. Always retain your original documents in case there is a requirement to show them in the future.

Warranty applies to original purchaser only.

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Features

2 Year Manufacturer’s Warranty
Within 2 years from the date of purchase BLA Distribution will, at its discretion, either replace or repair any faulty or defective product at no cost to the consumer, or provide a refund of the amount paid for the Product. This may include the use of refurbished units or parts.

Warranty applies to original purchaser only.

1 Extra Year Manufacturer’s Warranty
You can’t put a price on peace of mind. Humminbird® Pro store customers in Australia and New Zealand can now receive an additional 1 year warranty on any sounder purchased. That’s an extra year on our already amazing two year warranty program.

Warranty applies to original purchaser only.

8 Year Service Support
Our experienced technicians will make every effort to provide reasonably priced parts & service support for your Humminbird® unit for up to 8 years from the first date of unit purchase. This gives you 6 years of service on top of the 2 year manufacturer’s warranty.

72 Hour Service Turn Around Time
From the time we receive your Humminbird® unit we aim to have it fixed and on its way back to you within 72 hours (where it is possible to do so). This does not include shipping time to and from BLA Distribution and turn-around times do not include weekends. For example units received on a Friday are typically shipped the following Wednesday.

Free Software Downloads
When any software for your unit is updated this will be made available to you free of charge via humminbird.com.au

Personal Assistance
Call our warranty and service hotline for assistance at any time during normal business hours (Monday-Friday) +61 7 1300 252 725.

Web Registration
Register your product online and we can store your details, ensuring that any future warranty or service returns are a breeze.

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WE TAKE SERVICE SERIOUSLY
Even though you’ll probably never have to take advantage of our incredible warranty & service program, it’s good to know that we back Humminbird® products with Australian based support.
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WHERE ARE YOU COVERED?
BLA Distribution are the agent for Humminbird® products for Australia, New Zealand and the Asia Pacific region. We are responsible for Humminbird® sales, warranty and service throughout these regions and have a service department that handles all enquiries and warranty issues through our head office in Brisbane.
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WHO ARE HUMMINBIRD?
For over 30 years Humminbird has manufactured the worlds’ favorite range of Fishfinders. To get to the forefront of the industry Humminbird has driven technological development that has, amongst other things, seen them create a raft of new releases, including the innovative 360 Imaging and Side Imaging technologies. Humminbird units are designed, engineered and manufactured in Eufaula, Alabama, USA.
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WHO ARE BLA?
BLA Distribution is Australasia’s largest supplier of internationally respected Boating, Lifestyle and Adventure products to over 3000 retail and OEM businesses. Currently with over 160 employees, BLA Distribution has an incredible pool of knowledge and industry expertise. All this adds up to great levels of customer service to the market.

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